Domestic Certificate IV in Frontline Management

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

Career opportunities include:

• Coordinator
• Leading Hand
• Supervisor
• Team Leader

Pathways from the qualification

After achieving the BSB40807 Certificate IV in Frontline Management, candidates may undertake a the BSB51107 Diploma of Management, or a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.

Students need to be 15 years old and are required to have reading, writing and comprehension skills equivalent to Year 10 pass level to successfully complete the Certificate level courses.

Overseas students English Proficiency Level will be tested prior to the commencement of Vocational Education and Training Courses. Imagine Education Australia requires an IELTS 5.5 with no band less than 5, or equivalent (as determined by Imagine Education Australia).

Should you feel you may not possess these literacy skills or have completed formal leaving certificate please contact us to discuss support arrangements.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

• after achieving the BSB31207 Certificate III Frontline Management or other relevant qualification/s
  OR
• providing evidence of competency in the majority of units required for the BSB31207 Certificate III in Frontline Management or other relevant qualification/s
  OR
• with some vocational experience in a supervisory role but no formal qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

• Accounts Clerk
• Customer Service Advisor
• Import/Export Clerk
• Office Administrator
• Student Services Officer

This breadth of expertise would equate to the competencies required to undertake this qualification.